Small Business BC is offering this free course on management in the workplace on August 5th from 11:00 am to 11:45 am


Performance management helps employees realize their full potential and employers align individual performance to organizational goals.Implementing effective performance management is something all business owners should invest time in, but it can be a challenging process. Join us for this informative webinar session and understand how to streamline the process and support the continuous development of your staff. Presented by Thao Tran, Senior Advisor of Human Resource Business at ADP, this session covers best practices for consistent assessment and feedback. Upon completion of the 30-minute presentation, there will be a Q&A session where Thao will be happy to address your individual questions.


  • Understand how performance management is an essential set of processes and systems to help employees and employers
  • Recent trends such as the shift to a continuous developmental approach
  • How to ensure consistent actionable feedback and coaching
  • Strategic approaches to address performance issues

Register HERE

This webinar will take place via Zoom. Instructions to join our Zoom meeting will be sent to you two hours in advance. At Small Business BC, our number one priority will always be the health and safety of our clients, staff and service providers. As a result, we continue to deliver all our services online, or over the phone until further notice. View our resources for getting Back to Business, or connect directly with a business advisor through our COVID-19 Support Service. Please note: all webinar participants will also receive access to a recording for seven days after the live session.